The present General Terms and Conditions govern the relations between “INVEST UX” JSC, UIC 206373556, with seat and registered address: 9 Moskovska street, Sredets district, 1000 Sofia, represented by Mila Taneva – Executive Director,, hereinafter referred to as “Provider/ iUX”, arising in connection with the conclusion of contracts for purchase of services and the use thereof, as well as for the purchase of goods.


When applying these General Terms and Conditions, the terms used have the following meaning:

1.        Website/site – a special place in the global Internet network, opened in your browser, upon selection of the web address

2.        Contract for the purchase of services – is a contract concluded between the Provider and the Customer for the purchase of the services offered on the Website, which contract is concluded by electronic means.

3.        Electronic link – a link indicated on an Internet site that allows automated forwarding to another Internet page.

4.        Customer – an individual who has reached the age of 18 or a legal entity registered on the Website and having accepted these general terms and conditions and purchased one or more of the services offered.

5.        Customer Profile – is a dedicated space on the Website that is accessible only to the Customer and contains the information that the Customer has provided to the Provider upon registration.

6.        User on the website is any face (potential buyer of services offered), that reached the website.

7.        Username – a unique code of letters, numbers and/or other characters chosen by the User for registration on the Website, which allows him to purchase services through it.

8.        Password – a unique code of letters, numbers and/or other characters chosen by the User for registration on the Website, which along with the username serves for access to the customer profile.

9.        Selling price – is the final price for the services offered on the Website, which is paid by the Customer in the ways indicated on the website.

10.    IP Address (“IP address”) is unique identification number, associating computer, internet page or resource on the user, by a way that allows localization his in the global Internet network.

11.    Commercial messages – advertising or other messages directly or indirectly presenting the services.

II.        GENERAL

1.        These General Terms and Conditions govern the rights and obligations of iUX Customers in connection with the conclusion of a contract for the purchase of services offered on _

2.        Parties under the contract for the purchase of services are “INVEST UX” JSC, on the one side, and everyone A customer who purchased a service from the Website                 .

3.        The subject of the contract for the purchase of a service are the services offered by the Website Provider.

III.        Contract conclusion procedure

1.          Registration

1.1.          In order to make a valid request to purchase a service, the Website User must register by filling in the necessary data in the electronic form.

1.2.          Only an individual of at least 18 years of age and a legal entity with a valid registration in Bulgaria or in its country of domicile can have a valid registration.

1.3.          The user is obliged to fill in true, accurate and correct information regarding his identity.

1.4.          If the data changes, the User undertakes to update it.

1.5.          The user undertakes to take the necessary care to protect his access password from third parties.

1.6.          The information provided during registration is completely voluntary and with the consent of the User/Client, and he has the opportunity to withdraw this consent at any time, and more information about this can be found below in item VI Privacy Policy.

2.          Service selection

2.1.          The services offered on the Website are the following:

·       DATA

·       ARIS and


2.2.          DATA service can be purchased as a monthly or annual subscription, and ARIS and VALUATION can be purchased as a one-time service or as a monthly subscription.

2.3.          In case the User wishes to purchase a service from the Site, they should select the selected service.

2.4.          After selection of the service they wish to purchase, the Customer has the opportunity to review all the information about the purchase (service, the price due for it, invoice data, if necessary).

2.5.          After the review of the service they requested and the price due for it, the Customer should accept these General Terms and Conditions, as well as the Privacy Policy of the Website.

3.          Payment of the price for the services

3.1.          The prices indicated on the Website for the respective service are specified in Bulgarian levs (BGN), including VAT.

3.2.          Payment of the price can be made through the Website as follows:

·       by bank card or virtual POS terminal.

·       via Google Pay and

·       via Apple Pay.

3.3.          The bank card transactions shall be made using the Mastercard Identity Check and VISA Secure security platforms through the e-commerce platform of DSK Bank.

3.4.          For payment security reasons the maximum amount payable by card through the Website is BGN 7,100 or EUR 3,630.

3.5.          In the event that the Customer has requested the issuance of an invoice, the latter will be available on the Website immediately and the Customer will have access to it in his account.

4.          Receipt of the service

4.1.          The Agreement between the parties is concluded upon payment of the price for the service and the Customer shall receive immediate access to the service purchased by him.

4.2.          The Service is provided by the Provider to the Customer by logging into the registered profile, through which he has access to different levels of information, depending on the purchased service.


1.          A Customer who is a deemed a consumer within the meaning of the Consumer Protection Act, has the right to cancel on the basis of Art. 50 of the CPA from the concluded contract without giving a reason, without paying compensation or a penalty and without paying any costs, except for the costs provided for in Art. 54, para. 3 and Art. 55, within 14 days from the date of its conclusion.

2.          The right of cancellation can be exercised only in case the service has not been provided by the Provider yet.

3.          The cancellation of a concluded contract is to be sent to the following email address: .

4.          In the event of rightful cancellation of the contract, the paid amount shall be reimbursed to the bank account specified by the Customer. The amounts shall be reimbursed within 7 days as of receipt of the cancellation notice.

5.          The Customer of the Website will have the opportunity to replace the service of his choice through a special button that allows to replace the ARIS service with VALUATION. This option is only possible when a subscription is purchased for the listed services, since in the case of a purchased one-time service, the same will have already been performed by the Provider.


1.        iUX ensures that the information on the Website is up-to-date.

2.        iUX does not guarantee that access will be uninterrupted and error-free.

3.        iUX is not responsible if, for technical reasons, access to the Website is temporarily suspended and services are temporarily unavailable.

4.        iUX is not responsible for the way Customers and Users use the Website.

5.        iUX provides its services on the basis of data over which the Provider has no control and is not responsible for the calculations/graphs/statistics and any other analysis made on the basis of this data.


1.        Identity and the Contact details:

The company that is the Controller of personal data on the Website is “INVEST UX” JSC, with UIC 206373556, with seat and registered address: 9 Moskovska Street, 1000 Sofia, Sredets district, represented by Mila Taneva – General Manager

Contact email:

2.        The competent state body on personal data protection is the Commission on Personal Data Protection with address: 2 Prof. Tzvetan Lazarov Blvd., city of Sofia.

        Phone: 02/9153518

        Web address:

3.        What category of personal data we collect

3.1.          As a personal data controller, we collect personal data of our Customers, Suppliers, Business Partners and Website visitors. In particular, the personal data we process are the following categories: name and surname, e-mail address, position in the organization in which the person works.

3.2.          The Controller does not process personal data related to bank accounts, as payments are made through platforms, payment service providers.

3.3.          When logging into the Website system, the Controller may collect data necessary for access to the personal profile, ID, email account.

3.4.          The above-mentioned personal data are provided to the Controller directly by the data subjects, voluntarily when creating an account on the Website and/or when making a purchase from it.

4.        The purposes of the processing

The Controller processes your personal data for concluding a Contract for the purchase and sale of services, financial and accounting purposes and legal obligations of the Controller.

5.        The period for which the personal data will be processed

We retain your data only as long as necessary to fulfill the purposes for which it was collected. In the event that any of the data is needed for tax purposes, the same will be stored for 10 years, starting from January 1 of the year following the year of conclusion of the contract.

6.        The basis for the processing:

The express and freely expressed consent to the conclusion of a contract for the purchase of a service from the Website.

7.        Rights of the data subject

Each data subject whose personal data is processed has the rights listed below, which they can exercise by contacting the Controller at the contact details of the Controller mentioned above or through the Contact menu on the Website.

7.1.          Right of access by the data subject

The data subject has the right to receive confirmation from the Controller whether or not personal data concerning her or him is being processed and, where that is the case, access to the personal data.

When the requested information is clearly unfounded or excessive, the Controller may refuse access or charge the data subject a fee equal to the administrative costs of providing the information. Whether the request is justified is assessed on a case-by-case basis, giving reasons for the refusal and informing the data subject of the possibility of filing a complaint with the Commission for Personal Data Protection.

7.2.          Right to rectification:

The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her.

7.3.          Right to deletion of personal data („the right to be forgotten“):

The data subject shall have the right to obtain from the Controller the deletion of personal data concerning her or him without any delay, and the Controller shall have the obligation to delete personal data without undue delay, where one of the following grounds is applicable:

·       Personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.

·       The data subject withdraws their consent on which the data processing is based and there is no other legal basis for the processing.

·       The data subject objects to their processing and there is no other legal basis for the processing that shall prevail.

·       The data subject objects to the processing for direct marketing purposes.

·       the personal data have been unlawfully processed.

·       The personal data have to be deleted for compliance with a legal obligation of the Controller.

·       The Controller may be released from this obligation if it stores and processes personal data.

·       to comply with a legal obligation that requires processing provided for in EU law or Member State law applicable to the Controller, or for the performance of a task in the public interest, or in the exercise of official powers conferred on him.

·       for the establishment, exercise or defense of legal claims.

·       Right to restriction of processing.

·       The subject of personal data has the right to request the Controller to limit the processing of his or her personal data.

7.4.          Right to object

In certain circumstances, such as if the subject of personal data doubts the legitimacy of the Controller to process his personal data, he or she has the right to object, on grounds related to the specific situation, to such processing.

7.5.          Right to data portability

If the personal data is processed by automatic means with the consent of the personal data subject or for the purpose of fulfilling a contractual relationship, he has the right to request that we provide his personal data in a machine-readable format for transfer to another data controller.

7.6.          Right to submit a complaint to a supervisory authority

In the event of a violation of rights in connection with the processing of his personal data, the subject of personal data has the right to file a complaint with the Commission on Personal Data Protection. The complaint can be submitted on paper or sent by post to the following address: 2 Prof. Tzvetan Lazarov Blvd, Sofia 1592. The complaint can also be submitted by email to the following address: .

8.        Procedure for exercising the rights of the data subject

To exercise the rights described above, the date subject can send a request:

·       electronically to the following email address: ;

·       by mail to the register address: Sofia, p. k. 1000, Sredets district, 9 Moskovska St

The request is made in free text, and it must contain information from which the person can be identified, as well as indicate contacts for feedback.

9.        Provision of Personal Data to third parties

The Controller no provides personal data to third persons, except in the following case:

·       if we have a legal obligation to disclose or share data.

·       upon consent obtained from the relevant Data Subject.


1.        The present General conditions can be amended and supplemented from time to time.

2.        The parties declare that in the event that any of the provisions in the present General Terms and Conditions is deemed invalid, this will not lead to invalidity of the contract, of others provision or parts thereof. The invalid provision will be substituted by the mandatory provision of the law or by the established practice.

3.        For any questions Customers may contact the Website via email

4.        The provisions of Bulgarian legislation shall apply to the present General Terms and Conditions.


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